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Answer service questions, arrange appointments, send reminders, and reconnect with clients while leaving professional advice with your team.
Zunas for Health & Wellness
Step into your customer’s shoes.
A returning customer resumes their booking.
Voice demo preview. Live connection coming next.
New-patient inquiries, appointment changes, and return visits all need attention. Your front desk can’t handle every conversation at once.
“Are you taking new dental patients? I’d like to book an appointment.”
A scheduling question waiting for an answer.
Zunas answers calls and messages using your clinic information, gathers the administrative details you need, and helps book the appropriate appointment under your rules.
Your reception team gets the context. Questions needing clinical judgment go to clinic staff.
Thursday · 10:30 AM
Booking, reminder, and follow-up agents share the available appointment context. Each works toward the next outcome defined by your clinic.
Answer administrative questions and arrange a dental or chiropractic appointment using your visit types, availability, and booking rules.
Send reminders. If a cancellation or missed visit is confirmed, follow up to help the patient find another time.
Use clinic-approved recall information to invite a return booking, or request an honest review after a completed visit according to your rules.
Your clinic decides the care and recall schedule. Zunas handles the administrative follow-through.
Confirm appointment types, new-patient questions, provider routing, and the situations that need clinic staff.
Review scheduling access, approved clinic information, contact preferences, and privacy requirements before launch.
Review calls, reminders, rescheduling, and handoffs with your team. Track the administrative outcomes after launch.
Let’s map bookings, reminders, and return visits for your clinic.
Book setup callYes. Agents use your approved clinic information to answer administrative questions, capture appointment requests, and help with booking. Your staff takes over when a conversation needs a person.
Agents can arrange appointments using supported scheduling connections and your clinic’s rules. We confirm appointment types, provider availability, new-patient requirements, and handoffs during setup.
When your team or connected system confirms the cancellation or missed visit, an agent can follow up to help find another suitable time. Outreach follows your scheduling and contact rules.
Yes, using recall lists or due dates supplied by your clinic through the supported setup. Your clinic decides who is due, which visit is appropriate, and when outreach should happen.
No. Agents handle approved administrative information and scheduling. Clinical questions, symptoms, treatment decisions, and urgent concerns are routed according to your clinic’s instructions rather than answered as medical advice.
Before launch, we review what information the workflow needs, supported system connections, access, and your clinic’s privacy and compliance requirements. Those requirements and any necessary agreements must be confirmed for your setup.